FAQs

How do I purchase an item at zucook.com.sg?

There are two ways to purchase an item on Zucook.

  1. Internet Banking*
After browsing through the items on Zucook, simply email us at zucookappliances@gmail.com to purchase. In the email, please provide us with the following information:
- Item Name
- Item Brand
- Quantity
An invoice would be sent to your email after we received your email. Please reply our email to confirm the sales order. The delivery date can only be confirmed after payment has been received.
We accept interbank transfers to our OCBC account and we will include the details in the email to you.

 *receive more discount for certain items if you choose this purchase method

2. Checkout by Paypal

You can start shopping by simply selecting your desired item, stating the purchase quantity and selecting the "Add to cart" option. Once you're done browsing through Zucook’s items, you can click on the shopping cart button on the top of the webpage to view items added to your virtual shopping cart. To purchase, just click ‘Checkout’ to checkout with Paypal.

 

When will the goods be delivered?
After payment is made, the goods will be delivered within 4 working days, depending on the availability of stock. A suitable delivery date and time slot would be arranged with you once payment is received.